General information
Join Atlassian as we analyze Jira Service Management's new ranking in The Forrester WaveTM : Enterprise Service Management (ESM), Q4 2023, and preview the product enhancements and features that will be rolled out in 2024.
For many organizations, the process of finding or replacing an ITSM tool can be a daunting undertaking. Forrester's ESM Wave report can help us understand the competitive landscape and the players within it. Join this session to see what's being measured in the 24-criteria evaluation of enterprise service management vendors. Forrester has identified the most important criteria and researched, analyzed and scored them. This report shows how each vendor stacks up, and helps technology professionals choose the one that best meets their needs.
Join Grady Gausman, Senior Product Marketing Manager at Atlassian, who will help you break down the strengths of Jira Service Management and offer a brief demonstration. We'll also be joined by Ken Connally, Atlassian's Technical Product Marketing Manager.
Ken will share with us:
- How Jira Service Management helps you improve your service management
- Upcoming product updates
- AI capabilities
-> You can ask the experts questions during the webinar.
This webinar will be offered entirely in English.
Can't make the webinar? Register and we'll send you the replay.