Leverage your Atlassian tools and discover how to help your teams manage their projects and collaborate together to reach their potential
Deploy Atlassian solutions by simply coaching your teams in the different key phases.
An adapted implementation of the Atlassian solutions is an important step for the adoption of the tools by your employees. It is essential to be well accompanied and to feel confident to approach this change. At SmartView, we approach your project from several aspects:
- Analysis of the existing system for an optimal understanding of the needs, technical and functional audit via interviews with key contacts
- Establishment of a governance around Atlassian products
- Support in decision making and implementation of actions
- Implementation of the chosen solutions in an iterative way
- Adaptation of solutions to your needs and challenges
Our support in detail
"At SmartView, we believe that tools and methods serve people, and that a simple solution is the best way to equip a complex system.
Listening, understanding needs, and establishing effective governance are key to the success of each of our engagements."
- Successful implementation and deployment of your tools: we guarantee the successful deployment of your tools thanks to our mastery of best practices, which we know how to adapt to your corporate culture.
- Train your teams to use the suite's tools, regardless of your profile: administrator, Product Owner, Scrum Master, business user, etc.
- Audit the use of your tools and ensure that they are properly configured and integrated into your information system. Measure your users' satisfaction while improving their adoption.
- Optimize your licenses in all simplicity, we take care of all the aspects related to the management of your Atlassian products: subscription, renewal, upgrade, ... and let you benefit from our expert advice.
Examples of missions
Deployment of Jira Service Management & Insight to replace EasyVista
Taking your licenses with SmartView means there are no surprises with currency fluctuations. As an Atlassian partner, we can align your billing dates.
You have a unique contact, whether it is for Atlassian licenses or licenses of the plugins of the marketplace or of third party editors. It is easier for you to exchange with our collaborators and to have the important financial information.
We advise you on the user bands to subscribe and on the specificities of the Atlassian tariffs concerning the plugins. We inform you about possible changes in the pricing policy of the editor and about the roadmap of Atlassian.
We work with you in your projects of migration of your Atlassian server instances in the Cloud.
We have already carried out numerous migration missions, in which the teams have always been put at the center. As for all the projects we carry out, we insist on change management to avoid surprises and to ensure that your employees are on board.
We always start with an audit of your usage. This allows us to identify the needs for improvement, to simplify your instance (unnecessary plugins, duplicate configurations,...) and to set up an efficient governance.
At SmartView, we consider the analysis phase to be the most important part of the migration. That's why we provide support and advice from the very beginning of this phase.
Migrating to the cloud is a real project that should not be taken lightly. It will require time and analysis, but it is an incredible opportunity to review your processes and realign them with your current uses.
We are an Atlassian Platinum partner specializing in: ITSM
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